Warranty & Terms

Built With Care. Protected With Clear Expectations.

Our warranty and project terms are designed to keep every epoxy flooring project clear, professional and properly maintained from the start.

Coverage

What The Warranty Is Designed To Cover

Liquid Luxe Epoxy stands behind professional preparation, installation workmanship and the coating system selected for your space. Warranty coverage may apply to issues related to installation defects when the floor has been used and maintained properly.

  • Professional surface preparation
  • Application workmanship
  • Coating system performance based on approved use
  • Project-specific details confirmed in writing

Limitations

What May Not Be Covered

Some conditions are outside the control of the installer. Damage caused by misuse, structural movement, moisture problems, impact damage, harsh chemicals, improper cleaning or changes to the concrete after installation may not be covered.

  • Concrete movement, cracking or settling
  • Moisture or vapour issues from the slab
  • Damage from dragging sharp or heavy objects
  • Damage from chemicals, abuse or improper maintenance
  • Normal wear based on use and traffic

Care

Care & Maintenance

To help protect your floor, clean spills promptly, avoid abrasive tools, use soft cleaning pads where possible and avoid dragging heavy objects across the surface. Furniture pads and proper maintenance help extend the life and appearance of the finish.

For the best result, follow the care instructions provided after installation and contact Liquid Luxe Epoxy before using strong chemical cleaners.

Project Terms

Booking, Access & Site Readiness

Before installation, the project area should be cleared, accessible and ready for preparation. Scheduling, deposits, cure times, site conditions and final scope should be confirmed before the project begins.

  • Project dates may depend on site readiness and product cure times
  • The work area should be empty and accessible
  • Changes to scope may affect pricing and schedule
  • Final terms are confirmed in the written estimate or invoice

Support

Need Help With A Warranty Question?

Send photos, your project details and a short description of the issue. Our team will review the information and follow up with the next steps.

Ready To Start?

Get A Clear Estimate For Your Floor

Tell us about your space, upload photos and we’ll help you choose the right epoxy flooring system.